$0 install, no service gap, and the price you sign up at is the price you keep, for life. We handle the switch from your current provider. You keep watching the game.
Switching providers in Canada is usually a weekend of phone calls and overlap billing. We built BOQ so it isn't.
Symmetrical upload and download. No throttling, no data caps, no introductory rates that triple on month 13.
If you're already on fibre with one of the national carriers, here is what changes (and what doesn't) when you switch.
Comparison covers fibre-to-the-home plans from the major national carriers serving Eastern Ontario as of May 2026. Your provider's plan may differ - check your last invoice.
Pulled directly from our Trustpilot page. Names are real, addresses verified, no copy-edits.
Switched in March. The tech, Marc, was at my house for 70 minutes and left with the old equipment in his van so I didn't have to drop it off. My bill dropped $44 a month and the upload speed actually works. Hard to oversell.
I work from home three days a week and run two monitors plus a VPN. The 500 plan handles it without thinking. My kids' Switch doesn't lag at 8pm anymore, which is the real test. Calls go straight to a person in Trenton.
I was nervous about cancelling my old service because I'd heard horror stories. BOQ literally gave me the script to read on the phone and told me exactly how long to expect to be on hold. Old service was cancelled in 14 minutes.
Real symmetrical fibre. Uploading a 4GB video to the cloud takes the same time as downloading it. The national carriers don't sell it this way.
$80 in May 2026 means $80 in May 2031. We don't move existing subscribers to a new tier or quietly raise rates at renewal. The plan is the plan.
Every install is done by a Quinte West tech in a BOQ van. No subcontractors, no missed-window apology coupons. If something breaks, the person fixing it lives here.
One Quinte West phone number, 24/7. Median pick-up: 47 seconds. No upsell scripts on the line, ever. We answer because we care, not because we're chasing a renewal.
Check fibre at your address. Pick a plan. We handle the rest, including the conversation with your current provider.
"I spent 22 years climbing poles in Quinte West for the big carriers. I started BOQ because the fibre I was installing was great and the service wrapped around it wasn't. The plan here is to keep the install team local, keep the price honest, and answer the phone when it rings."